Privacy Policy

Overview

EFFI values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you use our AI-powered phone systems and services.

Data Collection

We collect the following types of information:

• Contact information (name, email address, phone number)
• Service usage data (call recordings, conversation logs)
• Technical data (IP address, browser type, device information)
• Communication data (emails, feedback, inquiries)

Data Usage

We use your data for the following purposes:

• Providing and improving our services
• Communicating with you and providing support
• Enhancing services and functionality
• Complying with legal obligations

Data Sharing

We do not sell, rent, or share your personal data with third parties, except as required by law or with your explicit consent. We may use trusted service providers who help us deliver services, but they are obligated to handle your data confidentially.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted and stored on secure servers.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Receive your data in a readable format
• Object to data processing

Cookies

Our website uses cookies to improve user experience and for analytics purposes. You can disable cookies in your browser settings, but this may affect website functionality.

Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Policy Changes

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our website. We recommend regularly reviewing this policy to stay informed of any changes.